Hermle SHELBORNE Grandfather Clock #010997031161
FAST ORDER PROCESSING. FREE SHIPPING. FREE SETUP.
We guarantee quick 24- to 48-hour order processing. Timely & Timeless ships all orders within the contiguous United States absolutely free. Orders generally arrive within a few business days.
All orders are shipped directly from the Hermle Manufacturing Facility in Amherst, Virginia, after undergoing quality assurance inspection by the manufacturer, which provides a comprehensive 3-year warranty on all clocks purchased through our store (we are an authorized Hermle dealer).
All floor clocks, including contemporary floor clocks and grandfather and grandmother clocks, are shipped via LTL Freight and include complimentary "white glove" delivery and setup service. For these items, please allow up to 3-4 weeks for delivery.
Shipping to Alaska and Hawaii is subject to a surcharge based on the weight of the product.
For additional details, please read our full shipping and returns policy.
A clock purchase can be a big decision. We want you to love your exquisite clock. That's why we make returns very easy.
Please carefully inspect your purchase when you receive it. In the unlikely event that the clock needs to be returned due to damage incurred during shipping, please contact us to let us know so that we may issue a return authorization without delay. Please keep all original packaging materials and include these with your return. A damage claim must be made with within 10 days of receipt of the item. We will accept the freight charges within 30 days of a domestic purchase. Beyond the 30-day period, you will be required to assume responsibility for the freight charges, as per the manufacturer's policy.
Any Other Reasons
Too big? Too small? Chimes too loud? Chimes not loud enough? Want a mechanical clock, instead? Want a quartz clock, instead? You may return your clock for any reason at all within the first 30 days, no questions asked. Please note that restocking fees and shipping fees apply to returns of undamaged items. Please contact us right away if you changed your mind about your purchase. We will be happy to mail you a return label so that you can send the clock (in its original packaging) back to us. If you want to exchange the clock, we will be happy to assist you with choosing another one and waive the restocking fee as long as the clock is still in original packaging and new condition
Please contact us if you have any questions about our return policy. We are always happy to be of assistance.
During customer appreciation month:
EVERY ORDER $200 QUALIFIES FOR A FREE PURCHASE!
Gifts vary with the total amount in your cart.
There is more....
Complimentary Engraving. A $34 Value.
An exquisite Hermle clock is a special, perhaps once-in-a-lifetime, gift. Whether the gift-giving occasion is a wedding, an anniversary, a birthday, a retirement or any other milestone event, we believe our customers should have the opportunity to personalize their special gifts to create a truly lasting memory.
At Timely & Timeless, we have made special arrangements to do exactly that, with a custom metal plaque that we are happy to offer at no cost (a $34 value) with the purchase of any clock. The laser-engraved message can reflect the name of the gift recipient, the occasion, the date, the name(s) of the gift giver(s) and/or any other information you wish to include.
These simple but elegant brass plaques measure 1 inch by 3 inches. Choose up to 3 lines and up to 20 characters per line. Your personalized message is entered in a form that is provided on the merchandise checkout page.
The personalized plaque ships in an envelope included with the gift order. It is easy to affix the plaque to either the bottom or back of the clock. Please allow one additional day for processing of orders that include an engraved plaque.
$100 Gift Certificate for Special Occasions
Please accept our gift of $100 toward the purchase of an exquisite clock (minimum value $850) in a Timely & Timeless gift registry or a wish list creation. We wish you a lovely celebration!
All Hermle clocks sold by Timely & Timeless (an authorized Hermle dealer) come with a full 3-year manufacturer’s warranty for protection against defects in parts and workmanship. This is the most extensive and comprehensive warranty in the industry. We're pleased to provide our customers with peace of mind that their clock will continue to function properly or be repaired or replaced at no cost.
We also provide peace of mind on heavier and hard-to-handle merchandise items with a complimentary "white glove" delivery and setup service. Grandfather and other floor clocks are delivered into the recipient’s home or office, and not just left at the front door, and set up according to the customer's instructions.
LOWEST PRICE GUARANTEE
We strive to offer the lowest prices of any authorized dealer of Hermle clocks. If you see a better price anywhere for a clock you may be considering, please contact us so that we may have the opportunity to beat that price. We generally respond within 30 minutes with a private offer. For higher-priced clocks, we have integrated an automated "name your own price" feature on the product pages that makes it easy to make an offer and, if the offer is accepted, to complete the purchase.
We also offer a 100% Price Match Guarantee. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that any online retailer, including us, has a lower price for the same item within 6 months of your purchase, we will refund the difference to you.